Kitchen Appliance Service Technician


Published
September 24, 2021
Location
Montreal, QC
Category
Job Type
Employer
  • Brian Pho
Salary
55000 - 62000
Travel Requirements
Home Office - Montreal to Quebec City
Start Date
ASAP

Description

FIELD SERVICE TECHNICIAN – Gas Fitters and Refrigeration License Location: Montreal, QC Salary: $55,000 - $65,000 per annum + 5% bonus. Company Vehicle and Gas Card Provided. RRSP and Full Benefits

 

The Field Service Technician will be responsible for delivering customer service excellence in the homes of our customers, including performing technical diagnosis, and installation and repair of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens. 

  • Diagnose, repair and install appliances
  • Ensure any installations that require connections to water, hydro or gas lines are completed correctly and there are no leaks or other safety concerns.
  • Look up and order parts
  • Answer any and all questions the consumer might have about his or her appliance.
  • Demonstrate to customer on proper use and care of the appliance.
  • Diagnose and repair customer units
  • Provide customers with estimates
  • Use Excel to prepare audit reports on returned products, documenting the reason why the unit was returned and the actual condition of the appliance
  • Use business management software to manage and reschedule service calls
  • Complete rework efforts as required
  • Complete service work orders for repairs completed.
  • Demonstrate and practice customer service values when in customer home
  • Prepare products for proper disposal, including recovering refrigerants, draining oils from compressors and washing machine gear cases
  • Prepare scrap report paperwork
  • Provide field support as needed for assist repairs
  • Retrieve supply parts from returned units
  • Report to Technical training team any observed trends in returned products
  • Provide field technicians with parts from returned products when requested
  • Demonstrate proper code of conduct and business ethic

Requirements

  • Refrigeration or Gas License
  • Ability to travel between Montreal and Quebec City
  • Bi-Lingual (French/English)
  • Ability to work from Home
Apply
Drop files here browse files ...
Support Formats: pdf,doc,docx,txt
Drop files here browse files ...
Accepted File Types: pdf, doc,docx, txt
Drop files here browse files ...
Accepted File Types: pdf, doc,docx, txt

Related Jobs

CNC Programmer / Applications Engineering Technologist   Cambridge, ON , Kitchener, ON, Waterloo, ON new
October 28, 2021
October 13, 2021
September 30, 2021
September 30, 2021
Client Program Director   Toronto, ON, North GTA
September 28, 2021

Are you sure you want to delete this file?
/